
Sales Consultant
TAG HeuerRole Summary
As a Sales Consultant, you will play a crucial role in assisting the Boutique/Showroom to deliver the sales targets and achieve key objectives. Building on your Client Service, retail and product knowledge, you will be a dedicated and committed team player offering consistent support to the Showroom Team; with a passion for delivering excellent client experience ensuring that everyone has the luxury experience they have come to expect from our Showrooms / Boutiques
Essential job functions
As a Sales Consultant, you will be responsible for engaging clients and colleagues, supporting the delivery of our outstanding Client Experience. You will be using your interpersonal skills, passion for our products & services and excellent hosting skills to engage and connect with Clients, sharing your passion and knowledge and creating memorable client experiences.
You will be a role model for the Sales Team, supporting those around you to work as a team to deliver the best possible Client Experience.
You will be accountable for delivery in the following areas:
- Achieving personal sales targets in line with showroom KPI objectives Direct Selling
- Delivering an exceptional client experience (in Showroom and at Client Events)
- Supporting Visual Merchandising set up and other operational duties to ensure smooth running of the Showroom
- Adhering to policies and procedures including safety and security
- Processing payments
- Continuous development of product knowledge
- Completion of relevant training via e- learning
Requirements
As a sales Consultant you will ensure that you are always working in a professional manner; using your excellent interpersonal skills and passion for the brand and business to engage with both customers and colleagues.
- Experience of building client relationships over a sustained period of time to deliver sales
- Passion for brands and brand knowledge
- Dedicated to creating memorable moments and experiences for Clients
- Sales and target driven
- Comfortable working in a luxury environment and managing client expectations
- Flexible and adaptable to change
- Motivated, proactive and dedicated • Excellent interpersonal and communication skills
- IT literate
Skills & Knowledge
- Jewellery and watch product knowledge
- Advanced selling and negotiation skills
- External jewellery qualifications
- Visual merchandising skills
- Working to sales targets
- Delivering memorable client experiences
- Building relationships which support the delivery of sustainable business returns
How to apply
Please send your application to d.regan@goldsmiths.co.uk